How do emotions and cultural differences affect communication in multi-linguistic negotiations?

Summary

Communication between people of different linguistic, social and cultural background is of great importance today in virtually all spheres of human interaction. Meanwhile, communication in crucial domains such as diplomacy, international cooperation, military and political conflicts are typically fraught with hazards of misconception and misinterpretation and ways have to be found for communication to be effective and constructive. In this context, it becomes imperative to carefully elaborate language- and culture-sensitive strategies to minimize the risks, especially with regard to an appropriate assessment and response.

The aim of the project ELIN was therefore to address the question how emotions affect such interactions, especially in conflict scenarios with an emphasis on mediation and solutions. The project gathered an interdisciplinary team from affective sciences, psycholinguistics, lexical semantics, interpretation studies, and critical discourse analysis, among others. Central emotion concepts have been studied such as anger, guilt, shame and pride, looking also at eight widespread languages in the world (English, French, Spanish, Arabic, Chinese, Russian, German and Hebrew). In addition, the project addressed the role of cultural differences displayed with emotions and thus gave a precious practical contribution in the field of diplomacy.

Project Keywords

  • Conflict management
  • Discourse analysis
  • International cooperation
  • Negotiation
  • Psychology
  • Affective sciences
  • Language
  • Metaphor theory

Disciplines

  • Communication
  • Linguistics
  • Political science

Relevant Countries

  • All countries

Status

This project, started in 2008, has been completed.

Contact the project team

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Research team

Klaus Scherer
Coordinator
University of Geneva

Suleiman Al-Abbas
Principal Member
Atlas Research Center, Amman, Jordan

Marie-Josée De Saint Robert
Principal Member
UNOG

Let Dillen
Principal Member
Universiteit Gent

Volodymyr Ermolenko
Principal Member
National University of Kyiv, Ukraine

Jean-Jacques Fontaine
Principal Member
Universiteit Gent

Detlef Kotte
Principal Member
UNCTAD

Peter W. Krawutschke
Principal Member
International Federation of Translators

Hannalore Lee-Jahnke
Principal Member
University of Geneva

Caroline Lehr
Principal Member
University of Geneva

Wang Lidi
Principal Member
Beijing Foreign Studies University

Claudia Mejia
Principal Member
Universidad de Antioquia

Claire Moore Dickerson
Principal Member
Tulane University

Anna Ogarkova
Principal Member
University of Geneva

Orly Sarid
Principal Member
Universitat Ben Gurion Ba-Negev

Peter Axel Schmitt
Principal Member
Universität Leipzig

Viktor N. Shakhovskyy
Principal Member
Volgogradskij Gosudarstvennyj Universitet

Cristina Soriano Salinas
Principal Member
University of Geneva

Ogarkova Tetiana
Principal Member

Javier Valenzuela
Principal Member
Universidad de Murcia

Nicolas Zufferey
Principal Member
University of Geneva